{"id":700,"date":"2017-08-19T12:45:54","date_gmt":"2017-08-19T02:45:54","guid":{"rendered":"https:\/\/www.alexshoolman.com\/blog\/?p=700"},"modified":"2024-08-08T10:28:11","modified_gmt":"2024-08-08T00:28:11","slug":"how-many-tesla-service-centers-are-there","status":"publish","type":"post","link":"https:\/\/www.alexshoolman.com\/blog\/2017\/08\/19\/how-many-tesla-service-centers-are-there\/","title":{"rendered":"How Many Tesla Service Centers Are There?"},"content":{"rendered":"<p>An important part of any car ownership is servicing. With Tesla already having produced <a href=\"https:\/\/www.alexshoolman.com\/blog\/2017\/07\/29\/the-tesla-model-3-arrives\/\">hundreds of thousands of Model 3 vehicles<\/a> it&#8217;s not surprising that their current service centres are a bit over booked. But how many Tesla Service Centers are there exactly and can we expect more?<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\"><p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<\/div><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.alexshoolman.com\/blog\/2017\/08\/19\/how-many-tesla-service-centers-are-there\/#How_Many_And_Where_Are_They\" >How Many And Where Are They?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.alexshoolman.com\/blog\/2017\/08\/19\/how-many-tesla-service-centers-are-there\/#Future_Expansions\" >Future Expansions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.alexshoolman.com\/blog\/2017\/08\/19\/how-many-tesla-service-centers-are-there\/#You_Likely_Wont_Use_Tesla_Service_Centers\" >You Likely Won&#8217;t Use\u00a0Tesla Service Centers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.alexshoolman.com\/blog\/2017\/08\/19\/how-many-tesla-service-centers-are-there\/#Remote_Diagnostics\" >Remote Diagnostics<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.alexshoolman.com\/blog\/2017\/08\/19\/how-many-tesla-service-centers-are-there\/#An_Added_Tesla_Bonus\" >An Added Tesla Bonus<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.alexshoolman.com\/blog\/2017\/08\/19\/how-many-tesla-service-centers-are-there\/#The_Tesla_Way\" >The Tesla Way<\/a><\/li><\/ul><\/nav><\/div>\n<h3><span class=\"ez-toc-section\" id=\"How_Many_And_Where_Are_They\"><\/span>How Many And Where Are They?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-741\" src=\"https:\/\/www.alexshoolman.com\/blog\/wp-content\/uploads\/2017\/08\/Service-Center-Locations-1024x485.jpg\" alt=\"Service-Center-Locations\" width=\"750\" height=\"355\" scale=\"0\" title=\"\" srcset=\"https:\/\/www.alexshoolman.com\/blog\/wp-content\/uploads\/2017\/08\/Service-Center-Locations-1024x485.jpg 1024w, https:\/\/www.alexshoolman.com\/blog\/wp-content\/uploads\/2017\/08\/Service-Center-Locations-300x142.jpg 300w, https:\/\/www.alexshoolman.com\/blog\/wp-content\/uploads\/2017\/08\/Service-Center-Locations-768x364.jpg 768w, https:\/\/www.alexshoolman.com\/blog\/wp-content\/uploads\/2017\/08\/Service-Center-Locations.jpg 1834w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/p>\n<p>There are Tesla Service Centers all over the world. Most of them are located in America and Europe. This is because Tesla knows <em><strong>exactly<\/strong> <\/em>where their cars are sold. As such they can coordinate the service center roll out to the exact location of their purchased vehicles.<\/p>\n<p>This means they ensure the service centers are built close to their customers. They also know how many cars are in which areas too. So if the number is growing too high they open more centers.<\/p>\n<p>You can search for one near you on Tesla&#8217;s website <a href=\"https:\/\/www.tesla.com\/findus\" target=\"_blank\" rel=\"noopener\">here<\/a>. Simply go to that link, type in your address and make sure the &#8220;Service Centers&#8221; button down the bottom is the only one selected. There is also <a href=\"https:\/\/www.tesla.com\/findus\/list\" target=\"_blank\" rel=\"noopener\">a written list here<\/a> ordered by country.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Future_Expansions\"><\/span>Future Expansions<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Tesla also knows that with the Model 3 they&#8217;ll need\u00a0<em><strong>a lot more\u00a0<\/strong><\/em>service centers. As such they&#8217;ve made a global commitment to ramp up their numbers. This includes:<\/p>\n<ul>\n<li>A 40% increase in North America service coverage this year<\/li>\n<li>3 times more service capacity worldwide<\/li>\n<li>100 new Service Centers<\/li>\n<li>1400 new technicians<\/li>\n<li>350+ new Mobile Service vans<\/li>\n<\/ul>\n<p>That&#8217;s a\u00a0<em><strong>big\u00a0<\/strong><\/em>expansion! However when you&#8217;re going from producing around &lt;100,000 cars per year to\u00a0<em><strong>500,000+\u00a0<\/strong><\/em>cars per year will it be enough? One of the big parts of taking a Tesla to a service center though is that most of time, you don&#8217;t.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"You_Likely_Wont_Use_Tesla_Service_Centers\"><\/span>You Likely Won&#8217;t Use\u00a0Tesla Service Centers<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div id=\"attachment_744\" style=\"width: 760px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-744\" class=\"size-large wp-image-744\" src=\"https:\/\/www.alexshoolman.com\/blog\/wp-content\/uploads\/2017\/08\/OTA-Updates-1024x691.jpg\" alt=\"\" width=\"750\" height=\"506\" scale=\"0\" title=\"\" srcset=\"https:\/\/www.alexshoolman.com\/blog\/wp-content\/uploads\/2017\/08\/OTA-Updates-1024x691.jpg 1024w, https:\/\/www.alexshoolman.com\/blog\/wp-content\/uploads\/2017\/08\/OTA-Updates-300x202.jpg 300w, https:\/\/www.alexshoolman.com\/blog\/wp-content\/uploads\/2017\/08\/OTA-Updates-768x518.jpg 768w, https:\/\/www.alexshoolman.com\/blog\/wp-content\/uploads\/2017\/08\/OTA-Updates.jpg 1686w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><p id=\"caption-attachment-744\" class=\"wp-caption-text\">Source: sandramays.com<\/p><\/div>\n<p>According to Tesla, 80% of car repairs can now be done outside of a traditional Service Center. This is because Tesla unlike traditional car companies has a few tricks up it&#8217;s sleeve.<\/p>\n<p>One of the major benefits is their Over The Air (OTA) software updates. These can be pushed out either via Wi-Fi or LTE and downloaded directly to the car. As such, <em><strong>you don&#8217;t need<\/strong><\/em> to take your car to the service center to update maps or fix software bugs.<\/p>\n<p>It also helps to keep the <a href=\"https:\/\/www.alexshoolman.com\/blog\/2017\/08\/02\/an-in-depth-look-at-the-tesla-model-3-interior\/\">software modern and secure<\/a> which is <a href=\"https:\/\/www.alexshoolman.com\/blog\/2017\/08\/05\/model-3-shows-off-new-self-driving-technology\/\">becoming increasingly important<\/a>. Given how much of a car these days can be controlled remotely security is a huge priority. Software engineers can&#8217;t ever write 100% perfect software so if a security flaw is found, Tesla can patch it within hours. Over the whole worldwide fleet.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Remote_Diagnostics\"><\/span>Remote Diagnostics<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The second trick Tesla&#8217;s have is their on board diagnostics and remote monitoring. This enables Tesla&#8217;s to not only detect errors that the cars having but to relay that info back to Tesla. They can then analyse the error report and proactively fix the issue.<\/p>\n<p>If they can&#8217;t fix it remotely then they at least know exactly what&#8217;s wrong and what&#8217;s needed to fix it. They can then setup a mobile repair van to come out or schedule a visit as a final resort.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"An_Added_Tesla_Bonus\"><\/span>An Added Tesla Bonus<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-739\" src=\"https:\/\/www.alexshoolman.com\/blog\/wp-content\/uploads\/2017\/08\/Tesla-Service-Centre-Inside-1024x672.jpg\" alt=\"\" width=\"750\" height=\"492\" scale=\"0\" title=\"\" srcset=\"https:\/\/www.alexshoolman.com\/blog\/wp-content\/uploads\/2017\/08\/Tesla-Service-Centre-Inside-1024x672.jpg 1024w, https:\/\/www.alexshoolman.com\/blog\/wp-content\/uploads\/2017\/08\/Tesla-Service-Centre-Inside-300x197.jpg 300w, https:\/\/www.alexshoolman.com\/blog\/wp-content\/uploads\/2017\/08\/Tesla-Service-Centre-Inside-768x504.jpg 768w, https:\/\/www.alexshoolman.com\/blog\/wp-content\/uploads\/2017\/08\/Tesla-Service-Centre-Inside.jpg 1418w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/p>\n<p>On top of all these benefits Tesla Service Centers have one other amazing trump card. They&#8217;re not out to make money.<\/p>\n<p>Yes, you read that right. While traditional car companies main cash cow is their servicing and parts, Tesla has gone the opposite way. It makes a lot of sense too when you think about it.<\/p>\n\n<table id=\"tablepress-tesla-referral\" class=\"tablepress tablepress-id-tesla-referral\">\n<tbody>\n<tr class=\"row-1\">\n\t<td class=\"column-1\"><center><a target=\"_blank\" href=\"https:\/\/ts.la\/alexander32556\" rel=\"noopener noreferrer\"><div style=\"height: 370px; width: 270px; height; box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19); text-align: center; background: #F7F7F7; padding: 0px;\"><img decoding=\"async\" src=\"https:\/\/www.alexshoolman.com\/blog\/wp-content\/uploads\/2019\/08\/tesla-referral.jpg\" alt=\"\" title=\"\"><br \/>\n<div style=\"padding: 0px 10px 20px 10px; font-weight: 400; font-size: 17px; line-height: 1em; color: #000;\"><br \/>\nGet <b><u>1,500 FREE<\/u><\/b> Supercharger KM's With Our Referral!<br \/>\n<br \/>\n<br \/>\n<a target=\"_blank\" href=\"https:\/\/ts.la\/alexander32556\" style=\"font-size: 17px; line-height: 1em; -webkit-border-radius: 5px; padding: 10px 25px; color: #FFF; font-weight: 200; background-color: #e91e63; border: 1px solid #e91e63;\" rel=\"noopener noreferrer\">ts.la\/alexander32556<\/a><br \/>\n<\/div><br \/>\n<span style=\"color: #000; font-size: 17px;\"><img decoding=\"async\" style=\"height: auto; width: 35px; -webkit-border-radius: 50%; -moz-border-radius: 50%; -ms-border-radius: 50%; -o-border-radius: 50%; border-radius: 50%;\" src=\"https:\/\/www.alexshoolman.com\/blog\/wp-content\/uploads\/2019\/11\/Avatar-Icon.jpg\" alt=\"\" title=\"\">&nbsp;&nbsp;Alex Shoolman<\/span><br \/>\n<br \/>\n<\/div><\/a><\/center><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-tesla-referral from cache -->\n<p>With car companies biggest income source being servicing they then tend to try and optimize it. This leads to them building poorer quality cars that break down sooner. It also leads to inflated replacement part prices and higher service charges. This means people resist servicing their car as much as possible. Which in turn leads to greater damage from not fixing the initial problem.<\/p>\n<p>Overall the companies and customers goals are not aligned and you get a horrible customer experience. People hate getting their car serviced because it costs heaps. They\u00a0<em><strong>know\u00a0<\/strong><\/em>they&#8217;re being ripped off because they&#8217;re not stupid and delay it, fix it themselves or go somewhere else. It&#8217;s another case of traditional car companies being intentionally hostile to their customer.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"The_Tesla_Way\"><\/span>The Tesla Way<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.alexshoolman.com\/blog\/wp-content\/uploads\/2018\/04\/Tesla-Powerwall-Home-3-1024x462.jpg\" alt=\"\" width=\"750\" height=\"338\" class=\"aligncenter size-large wp-image-1747\" scale=\"0\" title=\"\" srcset=\"https:\/\/www.alexshoolman.com\/blog\/wp-content\/uploads\/2018\/04\/Tesla-Powerwall-Home-3-1024x462.jpg 1024w, https:\/\/www.alexshoolman.com\/blog\/wp-content\/uploads\/2018\/04\/Tesla-Powerwall-Home-3-300x135.jpg 300w, https:\/\/www.alexshoolman.com\/blog\/wp-content\/uploads\/2018\/04\/Tesla-Powerwall-Home-3-768x347.jpg 768w, https:\/\/www.alexshoolman.com\/blog\/wp-content\/uploads\/2018\/04\/Tesla-Powerwall-Home-3.jpg 1440w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/p>\n<p>Instead Tesla aligns <em><strong>their goals<\/strong><\/em> with the <em><strong>customers goals<\/strong><\/em>. The goal is to fix the car, provide the best and easiest service and at the cheapest cost possible.<\/p>\n<p>This is why you can make a booking from inside your car on the touch screen. Have faults diagnosed automatically and remotely. Get a mobile van to come out to you and fix the issue on site. All the while it costing as little as Tesla can make it cost.<\/p>\n<p>But what proof do we have that Tesla isn&#8217;t secretly fleecing their service customers? Well it shows that they walk the walk in <a href=\"http:\/\/files.shareholder.com\/downloads\/ABEA-4CW8X0\/5020484247x0x952053\/F302D22F-FC9B-41A3-9534-60D0032673CC\/TSLA_Update_Letter_2017-2Q.pdf\" target=\"_blank\" rel=\"noopener\">their financials<\/a>.<\/p>\n<p>If you look at their &#8220;Services and other&#8221; revenue and cost of revenues line they all but cancel each other out. This proves that they are explicitly running their service centers to basically not make money. Quite the new business model!<\/p>\n<p>Have you been to a Tesla Service Center? How was your experience and did it cost less than normal? Let us know in the comments below!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>An important part of any car ownership is servicing. With Tesla already having produced hundreds of thousands of Model 3 vehicles it&#8217;s not surprising that their current service centres are a bit over booked. But how many Tesla Service Centers are there exactly and can we expect more?<\/p>\n","protected":false},"author":1,"featured_media":738,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[62,4],"tags":[31,30],"class_list":["post-700","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tesla","category-transport","tag-model-3","tag-tesla"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/www.alexshoolman.com\/blog\/wp-content\/uploads\/2017\/08\/Tesla-Service-Centre.jpg","jetpack_shortlink":"https:\/\/wp.me\/p92j6e-bi","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.alexshoolman.com\/blog\/wp-json\/wp\/v2\/posts\/700","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.alexshoolman.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.alexshoolman.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.alexshoolman.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.alexshoolman.com\/blog\/wp-json\/wp\/v2\/comments?post=700"}],"version-history":[{"count":10,"href":"https:\/\/www.alexshoolman.com\/blog\/wp-json\/wp\/v2\/posts\/700\/revisions"}],"predecessor-version":[{"id":4057,"href":"https:\/\/www.alexshoolman.com\/blog\/wp-json\/wp\/v2\/posts\/700\/revisions\/4057"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.alexshoolman.com\/blog\/wp-json\/wp\/v2\/media\/738"}],"wp:attachment":[{"href":"https:\/\/www.alexshoolman.com\/blog\/wp-json\/wp\/v2\/media?parent=700"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.alexshoolman.com\/blog\/wp-json\/wp\/v2\/categories?post=700"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.alexshoolman.com\/blog\/wp-json\/wp\/v2\/tags?post=700"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}